I lost my pet.

If you lost a pet in Chula Vista, Lemon Grove, or National City, please search online for pets at 24 Pet Connect. All animals at the Animal Care Facility are updated on the site hourly. If you would like to check in person, please schedule an appointment here.

When your pet is missing, it is imperative that you check the Animal Care Facility and the suggested methods (below) daily.

_{If you believe your pet is at the facility, we recommend coming the soonest you are available. Pets reunited within 24 hours of arrival at our facility are granted a one time waiver for fines and most fees (this could be FREE if your pet is microchipped and licensed in Chula Vista or has a current rabies for residents of contract cities.)}

_{Please check our hours and location.  You'll need to bring a leash with you (for a dog) and any proof of ownership you may have, as well as a government issued photo ID.}

Where to look:

Listed are some of the most common and helpful ways to find your lost pet. Often, community members may find and post found animals in an attempt to reunite without adding the stress that shelters can invoke.

1. Pawboost
2. Petco Love Lost (formerly FindingRover)
3. Nextdoor
4. Missing Pets Chula Vista
5. Found and Lost South Bay
6. Lost and Found of San Diego County
7. Lost and Found National City
8. Lost and Found Lemon Grove
9. Lost Pets- Imperial Beach
10. Southbay

Next, we recommend you contact your microchip company to ensure your pet's microchip information is up to date and list your pet as lost. 

Check with neighbors within a 2 block radius. An average of 70% of lost dogs were found within 1 mile of their home. Create posters and hang within the 1 mile radius, ensuring good contact information and a photo are shown. 

All City of Chula Vista license tags come equipped with DocuPet’s HomeSafe™ 24/7lost pet service.

HomeSafe™ 24/7 lost pet service:

A license tag provides a quick and accurate way of getting your dog home should they get lost. Every City of Chula Vista license tag comes readily equipped with DocuPet’sHomeSafe™ 24/7 lost pet service, which has reunited thousands of lost pets with their families. Every DocuPet license tag is etched with that dog’s own unique 8-digitHomeSafe™code that links to their online pet profile, making it easy for anyone who finds a lost pet to reference the code and create a Found Pet Report in seconds. Pet owners will also be able to create Lost Pet Reports as soon as they realize their pet has gone missing .Pet owners may upload current photos of their pet and include important details such as medical information, care instructions, identifying features, and add Pet Guardians. The more information in a pet’s profile, the more helpful it will be in getting them home should they ever end up lost.

I found an animal.  What do I do now?

If you’ve found a lost pet wearing a City of Chula Vista license tag, you can call the number on the back of the tag to report them as found, or can use the 8-digit code on the tag to easily file a Found Pet Report online with HomeSafe™

Always check for a chip! This can be done at shelters and veterinary clinics. If a chip is found, but is not registered you can use sites like the AAHA to determine registration information. This provides another chance at reunification.

Finders in the community can also search and post using the same sites listed above:

1. Pawboost
2. Petco Love Lost (formerly FindingRover)
3. Nextdoor
4. Missing Pets Chula Vista
5. Found and Lost South Bay
6. Lost and Found of San Diego County
7. Lost and Found National City
8. Lost and Found Lemon Grove

Chula Vista Animal Services also offers the option to Finder Foster!

If you are unable to locate an owner, we recommend you schedule an appointment for drop off for dogs here  and sick/injured cats here. Following national guidelines, we recommend leaving healthy free-roaming cats in their environment as they are statistically more likely to find their way home. Healthy cats are being cared for and removing them may be taking them away from their family as many residents choose to let their cats outside, especially during the day.

Location: 130 Beyer Way, Chula Vista, CA 91911
Office Phone: (619) 691-5123

Animal Dispatch:  (619) 476-2476
Emergency: (619) 691-5151 After Hours and Weekends
Hours: Tuesday - Friday: 10:00 am - 5:00 pm
Saturday: 10:00 am - 4:00 pm
Sunday - Monday: CLOSED

We are closed daily from 12pm-1pm.