Who may qualify for a payment plan:

Only the Registered Owner or Lessee of the vehicle for which the citation was issued may enroll in a Payment Plan. To qualify, you must meet the requirements of either being “Low Income” or receiving qualifying “Public Benefits”, as explained in further detail below. Some exceptions may apply.

“Public Benefits” are defined in Government Code (GC) Section 68632(a) and include, but are not limited to, public benefits under one or more of the following programs: CalWORKs (or Tribal TANF), Supplemental Security Income and State Supplementary Payment, Supplemental Nutrition or California Food Assistance Program, County Relief, General Relief or General Assistance, Cash Assistance Program for Aged, Blind, and Disabled Legal Immigrants, In-Home Supportive Services, and Medi-Cal.

“Low Income” is defined as any applicant whose monthly income is 125 percent or less of the current poverty guidelines updated periodically in the Federal Register by the United States Department of Health and Human Services.  See Chart below for current income thresholds.

Please note that if your vehicle is currently booted, towed or impounded, you are not eligible for enrollment in a payment program (subject to the citations being outside of the above referenced application deadlines). 

How to enroll in a payment plan:

If you are either Low Income and/or the recipient of Public Benefits, you must fully complete and sign an application form to enroll in a payment plan. You can obtain an application either online or in-person. To obtain an application online "Other Finance Payment Plan" In-person applications may be obtained from 276 Fourth Ave, Bldg A, Chula Vista, CA 91910.

You must also submit documentation along with your application verifying that you are Low Income or receive qualifying Public Benefits; examples of acceptable documents are explained below.  Once your application is complete, you may mail your application to the City of Chula Vista Finance Department at 276 Fourth Ave, Bldg A, Chula Vista, CA 91910.

What Documentation/Proof needs to be submitted along with the application:

• Public Benefits - Acceptable forms of proof include true copies of an electronic benefits transfer card or another card, and/or other documentation that confirms your receipt of qualifying Public Benefits under one or more of the following programs: CalWORKs (or Tribal TANF), Supplemental Security Income and State Supplementary Payment, Supplemental Nutrition or California Food Assistance Program, County Relief, General Relief or General Assistance, Cash Assistance Program for Aged, Blind, and Disabled Legal Immigrants, In-Home Supportive Services, and Medi-Cal.

   

• Low Income - Acceptable forms of proof of Low Income include true copies of a recent pay stub or another form of proof of earnings, such as a bank statement or financial statement, and/or other documentation that demonstrates that your income is 125 percent or less than the current income thresholds identified in the Chart above.

Payment Plan Approval:

If your application for a payment plan is approved and you qualify for the payment plan, you will automatically be enrolled in the payment plan and a follow-up communication will provide you detailed payment information and terms.  If your application is incomplete or is otherwise rejected, you will be notified. If for any reason you wish to revoke your application or cancel your payment plan, you may notify us at any time. 

Information about payments and duration of the payment plan:

The City of Chula Vista is not required to provide any invoices, payment reminders, or notification of late or insufficient payments. It is your sole responsibility to ensure payments are made timely and in the proper amounts.  All payments must be received by the due date.  Plan participants are encouraged to set up their own payment reminders. Helpful tips include: taking a photo of your payment plan agreement, setting regular reminders in your calendar, and telling a family member or friend who helps you with your finances.

Minimum monthly payments are due no later than the 1st or 15th of each month as identified in your plan approval letter.

There are no prepayment penalties and you may voluntarily make excess payments.  However, any over payments will not relieve you of the obligation to make the mandated monthly payment(s) in full each month until such time that entire payment amount is paid in full and the payment plan is completed.  If at any time you have questions about the remaining balance due, final payment amounts, or anything else related to your payment plan, please call our Finance Department at (619) 691-5250.

How to submit payments under a payment plan:

By Mail: Send check or money order payable to the City of Chula Vista Finance Dept at 276 Fourth Ave, Bldg A, Chula Vista, CA 91910. Reference the payment plan number and the parking citation number. 

In Person: You may pay in person with cash, check, money order, or credit card in our Finance Department located at 276 Fourth Ave, Bldg A, Chula Vista, CA 91910. Please have your payment plan number and parking citation number available 

Online: You may pay online by using the link above. You will need your invoice number.

Payment Plan Default:

If you default on your payment plan you will have 45 days from Notice of Payment Default to make the missed payment and otherwise bring or keep your payment plan payment(s) current. Failure to do so will result in you being removed from the payment plan. After this one-time 45 day extension expires, you will not be provided any further extensions or notices, and any additional late or insufficient payments or other forms of default will result in immediate removal from the payment plan.  Removal from the payment plan could result in: (i) your account being sent to a collection agency.  

If you have any questions about payment plans please visit our Contact Us/Hours of Operation page for the most up to date information.