The City of Chula Vista bills Sweetwater Authority water customers for sewer service. Customers in the northern part of the city receive a bi-monthly bill directly from the City of Chula Vista Finance Department and customers in the southern part of the city are billed for sewer service on their property tax bill. Customers in the Otay Water District are billed for sewer service on their monthly water bill.

If you are a Sweetwater Authority water customer receiving a bi-monthly sewer bill from the City of Chula Vista, you may pay your bill by mail, online, or in person. An after hours drop box is also provided for your convenience.

Update your Mailing Address

If you would like to update your mailing address please email us the Mailing Address Change Form.

Open or Cancel Sewer Service 

The City of Chula Vista bills Sweetwater Authority water customers for sewer service. Upon establishing water service, the City will process your bi-monthly sewer bill independent of the water company.  If you would like to open or close your account, please contact Sweetwater Authority at (619) 420-1413. The City will then send a final closing bill upon notification by Sweetwater Authority that the account is now closed. 

Extended Water and Wastewater Arrearage Program

As part of the state of California’s efforts to help Californian’s from COVID-19 related financial hardships, the State Water Resources Control Board is helping wastewater agencies, such as the City of Chula Vista’s Sewer Billing Department, recover debt from customers who could not pay their wastewater service bills.

The state originally deployed this program back in 2021, covering wastewater arrearages incurred through June 15, 2021. Now, due to recent additional allocation of $600 million in federal funding for this program, the Extended Water and Wastewater Arrearage Program extends the COVID-19 pandemic relief period from June 15, 2021 through December 31, 20222. Funding is provided using Federal American Rescue Plan Act funds for customer assistance.

What this means for many City of Chula Vista sewer customers is additional relief in past due bills for sewer service charges and late fees. Sewer customers receiving these credits will soon be sent direct notification and accounts will reflect and updated balances.

Otay Water District Customers

If you are an Otay Water District customer your monthly water bill includes your charge for sewer services. You may pay your bill by mail, ONLINE, or in person at 2554 Sweetwater Springs Blvd, Spring Valley, CA 91978, Monday - Friday, 8 am to 5 pm.  Visit the Otay Water District website to learn more.